Shipping & Delivery
We send all our orders with Postnord directly to your door.
If you have ordered a product that is in stock, the delivery time will be estimated at 2-5 working days. If the product is not in stock, delivery will take an additional 2-3 working days. We always notify you if you have ordered a product that is not in stock.
The shipping price is determined by the weight of your order. Place your items into the basket and go to the checkout to calculate your shipping price
If the tiles break during shipping, you can send a picture to our customer service by email email@example.com. Thereafter, the amount of the damaged tiles will be refunded to you through the payment solution the order has been executed with.
Setting up and maintaining Arttiles
ARTTILES can be set up in several ways. When buying one or a few tiles, a simple wall mount can be the solution. These can be purchased on the website.
If the tiles are to be mounted on the wall, which is recommended when buying larger pieces, we recommend using a light / medium gray grout from Mira or LIP called Manhattan Gray. It is easy to work with and leaves minimal film on the tiles. The color fits really well with our Plain Stone White tiles.
Once the sealant is in place, clean excess sealant with a wet but not soaked sponge or cloth. As the sealant has settled, a powdery film may form. Use a soft, clean cloth to polish the powder film. If the powdery film still occurs, use Deterdek cleaner to wash your tiles.
Of course you can! Arttiles are great for do-it-yourself projects. However, we recommend consulting a professional for large projects such as entire bathrooms or kitchens.
We are not currently affiliated with a professional mason, but by writing an email to us we can often send a recommendation in your local area.
All our tiles can be cleaned with completely normal cleaning agents. Therefore, you should not be afraid of suddenly having to change your cleaning methods.
Among other things, you can use universal cleaning products, descalers and vinegar on our tiles without anything happening to the tiles' motifs and colors.
The store in Copenhagen
You can of course see all our tiles in real life. We are ready with open arms in our design studio at Vesterbro in Copenhagen. Just send us an e-mail at firstname.lastname@example.org to arrange a time for your visit.
Our store and design studio is located in Vesterbro in Copenhagen. The address is Oehlenschlægersgade 30, 1663, København V.
To visit the store, please send an inquiry by email to email@example.com.
We are always ready to make projects that involve specialized tiles. The price of this will, however, depend on the size of the project, therefore please send an inquiry to firstname.lastname@example.org.